Appointments & Policies


To make an appointment, please follow the link below, or call us at 510-428-2600 during our regular business hours. We do not accept appointment requests left via voicemail. Before booking an appointment, please be sure to review our Cancellation Policy below.

Cancellations & No-Shows

Out of respect for our staff and other clients we require at least 24-hours notice for any appointment to be cancelled without a fee.

All appointments that are cancelled or rescheduled with less than 24-hours notice are subject to a cancellation fee of 50% of the regular service price.

Appointments that are missed without prior notification, or appointments cancelled or rescheduled within 2 hours of the scheduled start time, are considered to be a “No Show” and are subject to a cancellation fee of 100% of the regular service price.

You may cancel an appointment by calling us at 510-428-2600. If you call after our regular business hours, you may cancel your appointment by leaving a message including your name and the day and time of your appointment.


To maintain a restorative environment at the salon, we ask that you please:

  • Turn off your cell phone while you are in the salon.
  • Bring another adult to supervise your children if you have an appointment. We must limit children in our service rooms for safety reasons.
  • Refrain from bringing food and beverages into the salon.

If you have concerns, please feel free to ask to speak with the Salon Manager.

Late Arrivals

We encourage you to arrive a few minutes early to unwind before your appointment. If you are late we will make every effort to accommodate you, however we may not be able to perform all of your requested services. If you know you are going to be late please make a courtesy call to inform the front desk and technician.

Health & Safety

About Face and Body takes pride in providing a safe and sanitary environment for its clients and employees. We follow the California State Board of Barbering and Cosmetology guidelines and regulations for sanitation.


We reserve the right to change prices and policies without notice.


We accept cash, all major credit cards, and Apple Pay. We do not accept checks.